Memority publishes its app on the ServiceNow Store

Memority publishes its app on the ServiceNow store

We are delighted to announce the publication of the Memority app on the store of our partner ServiceNow, the leader in ITSM.

This new Memority app addresses the needs of our clients using ServiceNow by offering their employees a single portal to make their requests. Thus, end users can view the list of their roles, submit an additional request that may trigger a workflow, and track the status of the request. Approvals can be carried out either on the ServiceNow side or the Memority side, depending on the configuration.

The app installed on the ServiceNow platform interacts with Memority via API and benefits from the rules and settings configured on our side. For example, end users can only request the roles they are authorized for. All actions performed on the ServiceNow side are logged in the Memority audit. It is also possible to track the status of requests from Memority. No data is stored on the ServiceNow side, as all interactions are dynamic and do not require data synchronization. Consequently, adding a new role on the Memority side is directly visible from ServiceNow if the end user has the necessary rights.

This new app responds to our clients’ needs to improve user experience, rationalize the use of tools while ensuring a complete audit of their activity within IAM.

This app adds to the existing integration functions between ServiceNow and Memority: SSO, account management and rights provisioning, two-way ticket opening between the platforms.

The Memority app for ServiceNow is supported on the Washington DC, Vancouver and Utah platforms.

The app is available here.

Francis Grégoire
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